Our Staff The staff at New Mexico Foot and Ankle Institute are dedicated to making both the patients and the referring doctors experience as seamless as possible. New patient appointments can often be made the same day. The staff have been with the office for over 8 years and make the process of referrals and prior authorizations almost effortless. Almost all insurance plans are accepted including Medicare and Medicaid. Whether it be for a general question or to schedule an appointment, the friendly staff will welcome your call and help you with whatever you may need.